Bluecoat Display Centre are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at crafts@bluecoatdisplaycentre.com.
Our Contact details:
Bluecoat Display Centre
Bluecoat Chambers School Lane Liverpool L1 3BX United Kingdom
Phone: 0151 707 4014
Fax:
Email: crafts@bluecoatdisplaycentre.com
Making A Purchase
Making a purchase could not be easier. Just browse our Online Shop, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa, Mastercard, Delta and Switch. You may send your credit card information via phone, fax, snail mail or over the Internet.
Shipping And Handling
All UK items are sent using Royal Mail Special Delivery. For the first item, postage is £5. Each subsequent item costs £2.50. Items to the rest of the world are sent using the Royal Mail International Recorded service. Postage is £10 per item
We require a signature for all parcels that we send out. If you are not in when a delivery is attempted, the parcel will be taken to your nearest postal sorting depot. A card will be left with instructions on how to retrieve it.
We are not responsible for any customs duties, taxes or levies on international orders. We do not expect there to be any additional charges for international orders but we recommend that you check with your local customs officials or post office for futher information.
If you have not received your order within our delivery schedule, please contact us by email:crafts@bluecoatdisplaycentre.com or telephone: +44 (0)151 709 4014.
Delivery Schedule
We aim to deliver all UK orders within 4 working days and all other orders within 14 working days. In most cases, delivery will be sooner.
Back Orders
Due to the limited nature of Display Centre products, availability is subject to demand. If a particular item has sold out, we can help you to find something similar.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We value your satisfaction very highly and guarantee that the highest standard of craftsmanship is used in all of our products.
Reaching Us If you need to reach us, please email us on crafts@bluecoatdisplaycentre.com, alternatively, you can call on 0151 707 4014 (International +44 0151 707 4014) or fax us on or write to us at Bluecoat Chambers School Lane Liverpool L1 3BX United Kingdom
Privacy Policy
Bluecoat Display Centre do not disclose buyers' information to third parties. Cookies may be used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy
If you receive an item that has been damaged, we will arrange an immediate replacement. Simply contact us by phone: +44 (0)151 709 4014 or by email crafts@bluecoatdisplaycentre.com
You are welcome to return any unwanted or unsuitable items for an exchange or refund, providing they are returned in a new and unused condition. Before you return an item, please contact us by phone: +44 (0)151 709 4014 or by email crafts@bluecoatdisplaycentre.com. You are responsible for the return postage costs.
|
